Lifetime Membership Update

Lifetime Membership Update – The Regent Health Club & Spa

Dear Lifetime Member,

We are delighted to confirm that under the new ownership, your Lifetime Membership will continue to be honoured, subject to a modest £30 annual administration fee.

This allows us to maintain the integrity of the membership while supporting significant investment into the club’s future.

As we move forward, there are a few important updates to ensure fairness, availability and an enhanced member experience:

Membership Benefits & Updates

• Guest Privileges – Lifetime members will continue to enjoy the 7 day guest privileges. Guests may use the facilities; however, they will not be permitted to attend classes.

• Priority Class Booking – Lifetime members can book classes 7 days in advance, giving you priority access. All other members can book 5 days in advance.

• Class Attendance – All Members may book one class per day. However, if space is available and confirmed by the instructor, you are welcome to attend additional classes.

• Member Massages – Member massage bookings will commence from 22nd March.– Bookings will be available exclusively via the app– The system goes live 15th March– Appointments can be booked up to 30 days in advance– Reception and phone bookings will no longer be available

• Club Access – From 1st March, entry will be via Apple Wallet or Google Wallet digital passes only. Fob access will no longer be supported as we upgrade security and streamline entry.

Investing in Your Club

The new owners are committed to investing millions of pounds into upgraded facilities, enhanced standards, staff development and long-term improvements.

These small structural changes are designed to::heavy_tick: Improve availability:heavy_tick: Reduce no-shows:heavy_tick: Prevent misuse:heavy_tick: Protect the value of your Lifetime Membership

Administration Fee

To continue enjoying uninterrupted access:

• Please click the link below to pay your £30 annual administration fee• Payment is required by 28th February for continued access from 1st March• Payments made after 28th February are welcome; however, access will pause from 1st March until the fee has been received

We are incredibly excited about the future and grateful for your continued loyalty and support. Your Lifetime Membership remains a valued part of this next chapter.

Yours in Health,The Regent Team